Gateway NotebookUser Guide
4www.gateway.comChapter 1: Getting HelpUsing eSupportThe eSupport site is divided into five major areas: Support Home Product Support Downloads Co
94www.gateway.comChapter 8: Maintaining Your NotebookTo scan for viruses:1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 20
95www.gateway.comProtecting your computer from virusesTo remove a virus:1 If Norton AntiVirus finds a virus, follow all on-screen instructions to remo
96www.gateway.comChapter 8: Maintaining Your NotebookUpdating WindowsWindows Update is the online extension of Windows that helps you to keep your com
Chapter 997Troubleshooting• Troubleshooting typical hardware and software problems• Getting telephone support• Using automated troubleshooting systems
98www.gateway.comChapter 9: TroubleshootingSafety guidelinesWhile troubleshooting your notebook, follow these safety guidelines: Never remove the mem
99www.gateway.comFirst stepsFirst stepsIf you have problems with your notebook, try these things first: Make sure that the AC power adapter is connec
100www.gateway.comChapter 9: TroubleshootingTroubleshootingTroubleshooting topics are listed in alphabetical order.AudioAudio troubleshooting is cover
101www.gateway.comTroubleshootingTo free IRQ resources for the new device:1 In the Device Manager window, check the device list for a resource conflic
102www.gateway.comChapter 9: TroubleshootingYou see a “Disk is full” error message Delete unnecessary files on the diskette. Try a different diskett
103www.gateway.comTroubleshootingThe text on the display is dim or difficult to read Adjust the brightness and contrast using the system keys. For mo
5www.gateway.comHelp and SupportHelp and SupportYour notebook includes Help and Support, an easily accessible collection of help information, troubles
104www.gateway.comChapter 9: Troubleshooting Make sure that the disc label is facing up, then try again. If you are trying to play a DVD, make sure
105www.gateway.comTroubleshooting Reinstall the audio device drivers. For more information, see “Downloads” on page 4.A DVD movie will not play Make
106www.gateway.comChapter 9: TroubleshootingYou cannot eject a CD or DVDYour notebook must be turned on to remove CDs and DVDs. If you do not want to
107www.gateway.comTroubleshooting Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. Save your files to
108www.gateway.comChapter 9: TroubleshootingThe secondary hard drive is not recognized The modular drive may not be inserted completely into the driv
109www.gateway.comTroubleshootingConnecting to a Web site takes too longMany factors can affect Internet performance: The condition of the telephone
110www.gateway.comChapter 9: TroubleshootingYou are pressing a letter key and a number appears on the screen The numeric keypad is turned on. See “Sy
111www.gateway.comTroubleshooting Make sure that the modem cable is less than 6 feet (1.8 meters) long. Remove any line splitters or surge protector
112www.gateway.comChapter 9: TroubleshootingListen to the line using your telephone. Dial a single number (such as 1). When the dial tone stops, liste
113www.gateway.comTroubleshootingThe modem is not recognized by your notebook Make sure that the line connected to the modem is working and plugged i
6www.gateway.comChapter 1: Getting HelpSearching for a topicTo search for a topic in Help and Support, type a word or phrase (keyword) in the Search b
114www.gateway.comChapter 9: TroubleshootingThe modem is noisy when it dials and connectsWhen your modem tries to connect to another modem, it begins
115www.gateway.comTroubleshootingNetworksYou cannot connect to your company networkEvery network is unique. Contact your company computer department o
116www.gateway.comChapter 9: TroubleshootingPowerYour notebook is not working on AC power Make sure that your AC power adapter is connected correctly
117www.gateway.comTroubleshootingThe printer is on but will not print Check the cable between the printer and your notebook. Make sure that it is con
118www.gateway.comChapter 9: Troubleshooting3 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer
119www.gateway.comTroubleshooting Make sure that Mute controls are turned off. For more information about the mute setting, see “System key combinati
120www.gateway.comChapter 9: TroubleshootingVideoThe projector or external monitor is not working Make sure that you have pressed FN+F4 to activate t
121www.gateway.comTelephone supportTelephone supportBefore calling Gateway Customer CareIf you have a technical problem with your notebook, follow the
122www.gateway.comChapter 9: TroubleshootingTelephone numbersGateway offers a wide range of customer service, customer care, and information services.
123www.gateway.comTelephone supportSelf-helpIf you have how-to questions about using your Gateway-supplied hardware or software, see the following res
7www.gateway.comOnline helpOnline helpMany programs provide information online so you can research a topic or learn how to perform a task while you ar
124www.gateway.comChapter 9: Troubleshooting
Appendix A125Safety, Regulatory, and Legal Information• Safety information• Regulatory statements•Notices
126www.gateway.comAppendix A: Safety, Regulatory, and Legal InformationImportant safety informationYour Gateway system is designed and tested to meet
127www.gateway.comImportant safety information Some products have a replaceable CMOS battery on the system board. There is a danger of explosion if th
128www.gateway.comAppendix A: Safety, Regulatory, and Legal InformationRegulatory compliance statementsWireless GuidanceLow power, Radio transmitting
129www.gateway.comRegulatory compliance statementsUnited States of AmericaFederal Communications Commission (FCC) Intentional emitter per FCC Part15Lo
130www.gateway.comAppendix A: Safety, Regulatory, and Legal InformationThe FCC has set a general guideline of 20 cm (8 inches) separation between the
131www.gateway.comRegulatory compliance statementsFCC declaration of conformityResponsible party:Gateway Companies, Inc.610 Gateway Drive, North Sioux
132www.gateway.comAppendix A: Safety, Regulatory, and Legal InformationThe Ringer Equivalence Number (REN) is used to determine the number of devices
133www.gateway.comRegulatory compliance statementsUnintentional emitter per ICES-003This digital apparatus does not exceed the Class B limits for radi
8www.gateway.comChapter 1: Getting Help
134www.gateway.comAppendix A: Safety, Regulatory, and Legal InformationUsers should make sure, for their own protection, that the electrical ground co
135www.gateway.comRegulatory compliance statementsLaser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriat
136www.gateway.comAppendix A: Safety, Regulatory, and Legal InformationNoticesCopyright © 2005 Gateway, Inc.All Rights Reserved7565 Irvine Center Driv
137www.gateway.comIndexAAC adapterconnecting 22connector 13, 84international adapters 68accessoriespurchasing 18safety precautions 127application key
138www.gateway.com110troubleshooting PC Card 115types of memory cards supported 51carrying case 18CDcleaning 92creating 50inserting 49playing audio 50
139www.gateway.comdigital video cameraIEEE 1394 port 12, 83directional keys 32diskettetroubleshooting 101diskette drivelocating 11replacing drive modu
140www.gateway.comHelp and Support topics 6specifications 18Firewire port 12, 83Fn key 32, 33foldersopening 36, 38function keys 32GGatewayeSupport 18m
141www.gateway.comnavigation 32numeric keypad 32Pad Lock 34Standby 33system 32system key combinations 33toggle display 33Windows 32Llabelmodel number
142www.gateway.comnetworkjack 13, 26, 83troubleshooting 115networkingturning off wireless network 43turning on wireless network 43Norton Antivirus 93N
143www.gateway.comlaser 19parallel port 84troubleshooting 116USB port 12, 83programsclosing unresponsive 29opening 36, 38projectoradding 55color quali
Chapter 29Checking Out Your Gateway Notebook• Identifying features• Locating your notebook’s model and serial number• Locating the Microsoft Certifica
144www.gateway.comhard drive 30location 16memory card reader 30modular drive 30Num Lock 34numeric keypad 30, 34Pad Lock 30power 10recordable DVD drive
145www.gateway.comtechnical support 121telephone support 121touchpad 119video 120Web site connection speed 109turning offnotebook 28, 29wireless netwo
146www.gateway.com
MAN M460 MYSTQ USR GDE R0 11/04
10www.gateway.comChapter 2: Checking Out Your Gateway NotebookFrontComponent Icon DescriptionSpeakers Provide audio output when headphones or amplifie
11www.gateway.comLeft sideLeft sideComponent Icon DescriptionKensington™ lock slotSecure your notebook to an object by connecting a Kensington cable l
12www.gateway.comChapter 2: Checking Out Your Gateway NotebookRight sideComponent Icon DescriptionPC Card slot Insert one Type II PC Card into this sl
13www.gateway.comBackBackEthernet jack Plug a 10/100/1000 Ethernet network cable into this jack. The other end of the cable can be plugged into a cabl
14www.gateway.comChapter 2: Checking Out Your Gateway NotebookBottomComponent DescriptionBattery Provides power when the notebook is not plugged into
15www.gateway.comKeyboard areaKeyboard areaMemory bay Install a memory module into this bay. For more information, see “Adding or replacing memory” on
16www.gateway.comChapter 2: Checking Out Your Gateway NotebookMicrophone Record audio through this microphone. The built-in microphone is turned off w
17www.gateway.comIdentifying your modelIdentifying your modelGateway model and serial numberThe label on the bottom of your notebook contains informat
18www.gateway.comChapter 2: Checking Out Your Gateway NotebookFinding your specificationsFor more information about your notebook, such as memory size
19www.gateway.comAccessoriesPrintersYou can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, w
20www.gateway.comChapter 2: Checking Out Your Gateway Notebook
Chapter 321Getting Started• Installing the battery• Connecting the AC adapter• Connecting the dial-up modem• Connecting to a cable or DSL modem or to
22www.gateway.comChapter 3: Getting StartedInstalling the batteryTo install the battery:1 Close the LCD panel.2 Turn your notebook over so the bottom
23www.gateway.comConnecting the AC adapterTo connect the AC adapter:1 Connect the power cord to the AC adapter.2 Connect the AC adapter to your notebo
iwww.gateway.comContents1Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Gateway Web site
24www.gateway.comChapter 3: Getting Started3 Plug the power cord into a wall outlet.The power indicator turns on (see “Front” on page 10 for the locat
25www.gateway.comConnecting the dial-up modemConnecting the dial-up modemYour notebook has a built-in 56K modem that you can use to connect to a stand
26www.gateway.comChapter 3: Getting StartedConnecting to a cable or DSL modem or to an Ethernet networkYour notebook has a network jack that you can u
27www.gateway.comStarting your notebookStarting your notebookTo start your notebook:1 Slide the latch on the front of your notebook, then lift the LCD
28www.gateway.comChapter 3: Getting StartedWaking up your notebookWhen you have not used your notebook for several minutes or if you close the LCD pan
29www.gateway.comRestarting (rebooting) your notebookRestarting (rebooting) your notebookIf your notebook does not respond to keyboard or touchpad inp
30www.gateway.comChapter 3: Getting StartedStatus indicatorsStatus indicators inform you when a drive is being used or when a button has been pressed
31www.gateway.comUsing the keyboardUsing the keyboardYour notebook features a full-size keyboard that functions the same as a desktop computer keyboar
32www.gateway.comChapter 3: Getting StartedKey typesThe keyboard has several different types of keys. Some keys perform specific actions when pressed
33www.gateway.comUsing the keyboardSystem key combinationsWhen you press the FN key and a system key at the same time, your notebook performs the acti
iiwww.gateway.comReplacing the EZ Point pointing device cap . . . . . . . . . . . . . . . . . . . .39Turning the touchpad or pointing device on or o
34www.gateway.comChapter 3: Getting StartedSkip back one CD song or DVD track.Skip ahead one CD song or DVD track.Turn on Num Lock so you can use the
35www.gateway.comUsing the EZ Pad touchpadUsing the EZ Pad touchpadThe EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.When you move yo
36www.gateway.comChapter 3: Getting StartedUsing the touchpadTips & Tricks For instructions on how to adjust the double-click speed, pointer speed
37www.gateway.comUsing the EZ Pad touchpadAccess a shortcut menu or find more information about an object on the screen.Position the pointer over the
38www.gateway.comChapter 3: Getting StartedUsing the optional EZ Point pointing deviceThe EZ Point™ consists of a pointing device and two buttons.Impo
39www.gateway.comUsing the optional EZ Point pointing deviceReplacing the EZ Point pointing device capThe cap on the pointing device is removable. If
40www.gateway.comChapter 3: Getting StartedTurning the touchpad or pointing device on or offYou can turn on or turn off the touchpad and optional poin
41www.gateway.comUsing the optional EZ Point pointing device3 Click the Device Settings tab.4 Select the device you want to turn on or turn off, then
42www.gateway.comChapter 3: Getting StartedAdjusting the volumeYou can use the volume control to adjust the overall volume of your notebook.To adjust
43www.gateway.comTurning your wireless radio on or offTurning your wireless radio on or offYour Gateway notebook may have wireless networking built-in
iiiwww.gateway.comAttaching to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Disconnecting from the port replic
44www.gateway.comChapter 3: Getting Started
Chapter 445Using Drives and Ports• Changing modules• Using CD and DVD drives• Using the media card reader•Using a PC Card• Viewing the display on a mo
46www.gateway.comChapter 4: Using Drives and PortsChanging modulesYour notebook’s modular bay supports different bay modules, such as a CD drive, comb
47www.gateway.comChanging modules3 Close the LCD panel.4 Disconnect your notebook from the optional port replicator (see “Disconnecting from the port
48www.gateway.comChapter 4: Using Drives and Ports14 If your notebook is on, click OK to continue working on your notebook.- OR -If your notebook is o
49www.gateway.comUsing the CD or DVD driveInserting a CD or DVDTo insert a CD or DVD:1 Press the eject button on the CD or DVD drive. After the tray o
50www.gateway.comChapter 4: Using Drives and PortsPlaying a CDUse a music program or Windows Media Player on your computer to: Play music CDs Create
51www.gateway.comUsing the memory card readerUsing the memory card readerYou can use memory cards to transfer pictures from a digital camera to your n
52www.gateway.comChapter 4: Using Drives and PortsTo remove a memory card:1 Push the memory card into the notebook. The memory card pops out slightly.
53www.gateway.comAdding and removing a PC CardTo insert a PC Card: Push the card firmly into the PC Card slot label-side up until the outer edge of t
ivwww.gateway.comVideo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120Telephone support . . .
54www.gateway.comChapter 4: Using Drives and Ports3 Eject the PC Card by pressing the eject button again.
55www.gateway.comViewing the display on a projector or monitorViewing the display on a projector or monitorYou can use your notebook for giving presen
56www.gateway.comChapter 4: Using Drives and Ports6 Click the Settings tab.7 Right-click the second monitor icon (labeled 2), then click Attached.8 Cl
57www.gateway.comViewing the display on a televisionViewing the display on a televisionThe S-Video out jack on your notebook or port replicator lets y
58www.gateway.comChapter 4: Using Drives and Ports7 Click the Settings tab.8 Click Advanced. The Multiple Monitors and ATI Mobility Radeon X600 Proper
59www.gateway.comViewing the display on a television9 Click the Displays tab.10 Click the Enable TV button if it is not already enabled, then click Ap
60www.gateway.comChapter 4: Using Drives and Ports11 Click TV to make any adjustments to the TV settings.12 Click Apply.13 Click OK to close the Multi
Chapter 561Managing Power• Checking and recharging the battery• Recalibrating the battery• Changing batteries• Extending the life of the battery
62www.gateway.comChapter 5: Managing PowerMonitoring the battery chargeYour new Gateway notebook is designed to provide an exceptional balance of perf
63www.gateway.comRecharging the batteryRecharging the batteryThe main and optional secondary batteries recharge while they are installed and your note
Chapter 11Getting Help• Using the Gateway Web site• Using Help and Support• Using Your Computer guide• Using online help
64www.gateway.comChapter 5: Managing Power4 Completely discharge the batteries by doing the following:a From the desktop, right-click the power icon,
65www.gateway.comChanging batteriesChanging batteriesIf your notebook is connected to AC power or if it has a charged secondary battery installed, you
66www.gateway.comChapter 5: Managing Power5 Slide the battery lock to the unlocked position.6 Slide the battery release latch, then slide the battery
67www.gateway.comExtending battery lifeInstalling a secondary batteryYour notebook’s modular bay accepts a secondary battery. The secondary battery ch
68www.gateway.comChapter 5: Managing Power Modify the power management settings for maximum power savings. Close the LCD panel to turn off the displ
69www.gateway.comExtending battery lifeChanging power modesYou can use the following power modes to lengthen the life of your notebook’s battery: Sta
70www.gateway.comChapter 5: Managing Power
Chapter 671Upgrading Your Notebook• Adding and replacing memory• Replacing the hard drive
72www.gateway.comChapter 6: Upgrading Your NotebookPreventing static electricity dischargeThe components inside your notebook are extremely sensitive
73www.gateway.comAdding or replacing memoryAdding or replacing memoryYour notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memo
2www.gateway.comChapter 1: Getting HelpThank you for purchasing our notebook!You have made an excellent decision choosing Gateway. We are sure that yo
74www.gateway.comChapter 6: Upgrading Your Notebook7 Remove the main and secondary batteries. For more information, see “Changing batteries” on page 6
75www.gateway.comAdding or replacing memory10 If you are removing a module, gently press outward on the clip at each end of the memory module until th
76www.gateway.comChapter 6: Upgrading Your Notebook12 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot.
77www.gateway.comReplacing the hard drive kitReplacing the hard drive kitIf you would like more hard drive capacity, you can replace your original dri
78www.gateway.comChapter 6: Upgrading Your Notebook8 Remove the main and secondary batteries. For more information, see “Changing batteries” on page 6
79www.gateway.comReplacing the hard drive kit11 Remove the screws that secure the hard drive to the hard drive cover.12 Remove the cover from the old
80www.gateway.comChapter 6: Upgrading Your Notebook18 Connect the power adapter, modem cable, and network cable, then turn on your notebook.19 For ins
Chapter 781Using the Optional PortReplicator Identifying features Connecting and disconnecting the port replicator Securing the port replicator wit
82www.gateway.comChapter 7: Using the Optional Port ReplicatorFrontComponent Icon DescriptionPower button Press to turn the power on or off.Docking re
83www.gateway.comBackBackComponent Icon DescriptionS-Video out jack Plug a standard S-Video device into this jack. For more information, see “Viewing
3www.gateway.comGateway Web siteGateway Web siteGateway's online support is available 24 hours per day, 7 days per week and provides the most cur
84www.gateway.comChapter 7: Using the Optional Port ReplicatorConnecting to the port replicatorYou can attach your notebook to the port replicator whi
85www.gateway.comConnecting to the port replicator3 Press down on the notebook until it snaps into place.Caution Press down on the outside edges of th
86www.gateway.comChapter 7: Using the Optional Port ReplicatorDisconnecting from the port replicatorYou can separate your notebook from the port repli
87www.gateway.comSecuring your port replicatorSecuring your port replicatorYou can secure your notebook and port replicator to an object by using the
88www.gateway.comChapter 7: Using the Optional Port Replicator
Chapter 889Maintaining Your Notebook• Caring for your notebook• Cleaning your notebook• Protecting your notebook from viruses• Updating Windows• Resto
90www.gateway.comChapter 8: Maintaining Your NotebookCaring for your notebookTo extend the life of your notebook: Be careful not to bump or drop your
91www.gateway.comCleaning your notebookCleaning your notebookKeeping your notebook clean and the vents free from dust helps keep your notebook perform
92www.gateway.comChapter 8: Maintaining Your NotebookCleaning the keyboardYou should clean the keyboard occasionally by using an aerosol can of air wi
93www.gateway.comProtecting your computer from virusesProtecting your computer from virusesA virus is a program that attaches itself to a file on a co
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