®GATEWAY COMPUTERREFERENCEGUIDE8512162.book Page a Tuesday, February 13, 2007 3:44 PM
CHAPTER 1: About This Reference48512162.book Page 4 Tuesday, February 13, 2007 3:44 PM
CHAPTER 6: Maintaining Your Computer94To defragment the hard drive: 1 Disconnect your computer from the network.2 Click (Start), All Programs, Access
www.gateway.com95To back up files: 1 Click (Start) then click Computer. The Computer window opens.2 Right-click the drive that you want to back up, c
CHAPTER 6: Maintaining Your Computer96Scheduling maintenance tasksTask Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter
www.gateway.com97Moving from your old computer Transferring files and settings with Windows Easy TransferYou can move your files, folders, software se
CHAPTER 6: Maintaining Your Computer98Transferring files and settings manually You can manually transfer your personal data files by copying them to r
www.gateway.com99Finding other filesUse Windows Find or Search to locate other personal data files. For more information, see your online User Guide.Y
CHAPTER 6: Maintaining Your Computer1008512162.book Page 100 Tuesday, February 13, 2007 3:44 PM
CHAPTER7101Troubleshooting• Safety guidelines• First steps• Troubleshooting• Restoring your computer• Telephone support8512162.book Page 101 Tuesday
CHAPTER 7: Troubleshooting102Safety guidelinesWhile troubleshooting your computer, follow these safety guidelines:First stepsIf you have problems with
www.gateway.com103TroubleshootingTroubleshooting topics are listed in alphabetical order.Add-in cardsSee “Expansion cards” on page 107.AudioSee “Sound
CHAPTER25Checking Out YourComputer• Front• Back8512162.book Page 5 Tuesday, February 13, 2007 3:44 PM
CHAPTER 7: Troubleshooting104An audio CD does not produce sound• Make sure that the disc label is facing up, then try again.• Some music CDs have copy
www.gateway.com105DisplayThe screen resolution is not correct• Change the screen resolution from the Display Settings dialog box. For more information
CHAPTER 7: Troubleshooting106EthernetYou cannot see the other computers on your network• Make sure that your Ethernet cable is plugged into the Ethern
www.gateway.com107Your Ethernet network is running slower than you expect• If your Ethernet network is running slower than you expect, check the speed
CHAPTER 7: Troubleshooting108Hard driveYou see an “Insufficient disk space” error message• Delete unnecessary files from the hard drive using Disk Cle
www.gateway.com109InternetSee also “Modem (dial-up)” on page 115.You cannot connect to the Internet• If you are using a dial-up modem, make sure that
CHAPTER 7: Troubleshooting110Connecting to a Web site takes too longMany factors can affect Internet performance:• The condition of the telephone line
www.gateway.com111Liquid spilled in the keyboard• If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Clean the key
CHAPTER 7: Troubleshooting112• Type of connection used—You can connect the computer video output to a TV. However, the connection type has an affect o
www.gateway.com113• Type of TV (interlaced or progressive scan)Many CRT (tube) TVs use interlaced video. Interlaced video displays a video frame with
CHAPTER 2: Checking Out Your Computer6FrontComponent Icon DescriptionOptical disc drive Use this drive to listen to audio CDs, install games and progr
CHAPTER 7: Troubleshooting114You want to play recorded programs on other computers• A DVR-MS file recorded to DVD can be replayed on another computer
www.gateway.com115Modem (cable or DSL)My computer cannot connect to the Internet.• Make sure that your modem is connected to the network jack.• See th
CHAPTER 7: Troubleshooting1164 Click the Dialing Rules tab, click the location from which you are dialing, then click Edit.5 Make sure that all settin
www.gateway.com117Your 56K modem does not connect at 56KCurrent FCC regulations restrict actual data transfer rates over public telephone lines to 53K
CHAPTER 7: Troubleshooting1186 Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics.
www.gateway.com119MouseThe mouse does not work• Make sure that the mouse cable is plugged in correctly.• Shut down and restart your computer.• Remove
CHAPTER 7: Troubleshooting120PowerYour computer will not turn on• Make sure that the power cord is connected to an AC power source and to your compute
www.gateway.com1213 Right-click the printer you want to be the default printer, then click Set as Default Printer.• Reinstall the printer driver. See
CHAPTER 7: Troubleshooting122SoundYou are not getting sound from the speakers • Make sure that the volume controls are turned up. For more information
www.gateway.com123• If only one or two items of software or hardware have stopped working correctly, the problem may be solved by re-installing the so
www.gateway.com7IEEE 1394 ports Plug IEEE 1394 (also known as Firewire®) devices (such as a digital camcorder) into these 6-pin IEEE 1394 ports.USB po
CHAPTER 7: Troubleshooting124Preparing for software and device driver recoveryYou can usually recover your pre-installed software and drivers from you
www.gateway.com1254 Insert a blank, recordable disc into a recordable disc drive, then click Next. If an AutoPlay dialog box opens, click the x in the
CHAPTER 7: Troubleshooting126Recovering pre-installed software and drivers using Gateway Recovery CenterTo recover specific drivers and software: 1 C
www.gateway.com1273 Click the software or driver you want to recover, then click Next.Recovering pre-installed software and drivers using recovery dis
CHAPTER 7: Troubleshooting1282 To recover pre-installed software, click Application recovery, then click the software you want to recover.- OR -To rec
www.gateway.com129Using Microsoft System RestoreMicrosoft System Restore periodically takes “snapshots” of your system settings and saves them as rest
CHAPTER 7: Troubleshooting1302 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point
www.gateway.com131Manually creating a restore pointTo manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then c
CHAPTER 7: Troubleshooting132Recovering your system to its factory conditionIf your computer’s problems are not solved by any of the other recovery op
www.gateway.com1338 To perform a recovery with data backup (recommended), click Recovery with automatic data backup, then click Next.- OR -To perform
CHAPTER 2: Checking Out Your Computer8BackImportantYour computer’s hardware options and port locations may vary from this illustration.Component Icon
CHAPTER 7: Troubleshooting1343 When the prompt “Press any key to boot from CD or DVD” appears, press any key on your keyboard. A list of valid boot de
www.gateway.com135• Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the
CHAPTER 7: Troubleshooting136Self-helpIf you have how-to questions about using your Gateway-supplied hardware or software, see the following resources
www.gateway.com137TrainingGateway provides the following computer-based training:Resource Service description For more informationGateway Learning Lib
CHAPTER 7: Troubleshooting1388512162.book Page 138 Tuesday, February 13, 2007 3:44 PM
APPENDIXA139Legal Notices• Important safety information• Regulatory compliance statements• Environmental information• Notices8512162.book Page 139 T
APPENDIX A: Legal Notices140Important safety informationYour Gateway system is designed and tested to meet the latest standards for safety of informat
www.gateway.com141•Do not walk on the power cord or allow anything to rest on it.•Do not spill anything on the system. The best way to avoid spills is
APPENDIX A: Legal Notices142FCC declaration of conformityResponsible party:Gateway, Inc.7565 Irvine Center DriveIrvine, CA 92618Phone: 800-846-2000Thi
www.gateway.com143CanadaIndustry Canada (IC) Unintentional emitter per ICES-003This digital apparatus does not exceed the Class B limits for radio noi
www.gateway.com9Rear speaker jack(black plug)Plug your rear right and left speakers into this jack.For more information, see “Configuring the audio ja
APPENDIX A: Legal Notices144Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)External television antenna grou
www.gateway.com145Power linesDo not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits
APPENDIX A: Legal Notices146Environmental informationThe product you have purchased contains extracted natural resources that have been used in the ma
www.gateway.com147Trademark acknowledgmentsGateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway, Inc. in the
APPENDIX A: Legal Notices1488512162.book Page 148 Tuesday, February 13, 2007 3:44 PM
149AAC power connector 10accessoriessafety precautions 141activity indicatorsSee indicatorsapplication buttons 21application key 20, 21arrow keys
150IndexCD driveadding 59identifying 25locating drive 6replacing 59See also optical drivetroubleshooting 103cellular phonememory cards 28Certifi
151www.gateway.comWarranty 136Ddefault printersetting 120defragmenting hard drive 93deleting files and folders 91dial-up modem 16adjusting volume
152Indexopening 23transferring 98troubleshooting 107types 98findingfiles 99files and folders 98Firewire port 7, 9, 33foldersopening 23fragment
153www.gateway.comKkeyboardbuttons 19, 20cleaning 87features 19, 20PS/2 port 10troubleshooting 110USB port 7, 10keys and buttonsapplication 20,
CHAPTER 2: Checking Out Your Computer10Expansion slot cover thumbscrewRemove this screw and open the expansion slot cover to unlock the expansion card
154Indexmousebuttons 22changing settings 23cleaning 87clicking 23double-clicking 23moving pointer 22, 23moving screen objects 23opening files,
155www.gateway.comtroubleshooting 120turning off computer 17turning on computer 16power button 6power supply 15replacing 69printerinstalling 33
156Indexwith Windows System Restore 129Resume mode 6right-clicking 23SS/PDIF out 10safetyavoiding repetitive strain 14general precautions 140gui
157www.gateway.com137Learn With Gateway 137transferringfiles from old computer 97, 98settings from old computer 97troubleshootingadd-in cards 103,
158IndexZZip drive 94Zip drive port 108512162.book Page 158 Tuesday, February 13, 2007 3:44 PM
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CHAPTER311Setting Up and GettingStarted• Working safely and comfortably• Preparing power connections• Connecting to a broadband modem or network• Conn
CHAPTER 3: Setting Up and Getting Started12Working safely and comfortablyBefore using your computer, follow these general guidelines for setting up a
www.gateway.com13Reducing eye strainSunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes.• Pos
8512162.book Page b Tuesday, February 13, 2007 3:44 PM
CHAPTER 3: Setting Up and Getting Started14Sitting at your computer• Avoid bending, arching, or angling your wrists. Make sure that they are in a rela
www.gateway.com15Checking the voltage selectionThe power supply, a component built into your computer, provides power to the system board, add-in card
CHAPTER 3: Setting Up and Getting Started16Connecting a dial-up modemYour computer may have a 56K modem that you can use with a standard telephone lin
www.gateway.com175 To open your computer’s Start menu, click (Start). From that menu, you can run programs and search for files. For more informatio
CHAPTER 3: Setting Up and Getting Started18To put your computer to sleep: 1 Click (Start), then click (power). The computer saves your session and
www.gateway.com192 If your computer does not turn off, press and hold the power button until the computer turns off (about five seconds), then press i
CHAPTER 3: Setting Up and Getting Started20Elite multimedia keyboard featuresThe keyboard has several different types of keys and buttons. Your keyboa
www.gateway.com21Feature Icon DescriptionSleep button Press this button to activate your computer’s Sleep (power-saving) mode.Function keys Press thes
CHAPTER 3: Setting Up and Getting Started22Using the mouseThe mouse is a device that controls the pointer movement on the computer display. This illus
www.gateway.com23You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs.For more informat
iChapter 1: About This Reference. . . . . . . . . . . . 1About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Ac
CHAPTER 3: Setting Up and Getting Started24Using optical drivesFeaturesYour optical drive has the following basic components:Loading an optical discTo
www.gateway.com25Identifying optical drive typesYour computer may contain one of the following drive types. Look on the front of the drive for one or
CHAPTER 3: Setting Up and Getting Started26Playing discsPlaying a CDA standard compact disc (CD) can hold an entire album of digital songs and can be
www.gateway.com27Playing a DVDA Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capa
CHAPTER 3: Setting Up and Getting Started28Creating discsRecording to optical discsYou can use the disc burning program on your computer to copy track
www.gateway.com29Memory card typesThe memory card reader supports several memory card types. To determine which types are supported by your card reade
CHAPTER 3: Setting Up and Getting Started30Adjusting the volumeYou can adjust volume using your speakers’ controls or the Windows volume controls. You
www.gateway.com314 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual
CHAPTER 3: Setting Up and Getting Started32Configuring the audio jacksIf the back of your computer has five audio jacks, they are universal jacks. Thi
www.gateway.com33Installing a printer, scanner, or other deviceYour computer has one or more of the following ports: IEEE 1394 (also known as Firewire
ContentsiiCreating discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Using the memory card reader . . . . . . . . . . . .
CHAPTER 3: Setting Up and Getting Started348512162.book Page 34 Tuesday, February 13, 2007 3:44 PM
CHAPTER435Advanced Hardware Setup• Setting up your CrossFire video cards• Setting up RAID• Overclocking the processor• Setting up multiple monitors851
CHAPTER 4: Advanced Hardware Setup36Setting up your CrossFire video cardsIf your computer came with two CrossFire™ video cards installed, they must be
www.gateway.com374 If your monitor has a DVI connection, connect your monitor’s DVI cable to the longer of the two DVI cables.- OR -If your monitor ha
CHAPTER 4: Advanced Hardware Setup38To configure your CrossFire video cards: 1 Click (Start), All Programs, ATI Catalyst Control Center, then click
www.gateway.com397 Right-click the number 2 icon in the box to the right, then click Enable.8 Repeat Step 7 for each additional connected monitor.Sett
CHAPTER 4: Advanced Hardware Setup40In the graphic below, each letter represents a unique block of data, and each column represents a separate hard dr
www.gateway.com41In the graphic below, each letter represents a unique block of data, and each column represents a separate hard drive.File reading pe
CHAPTER 4: Advanced Hardware Setup42In the graphic below, each letter represents a unique block of data, and the number next to each number represents
www.gateway.com43Preparing your computer for RAIDSetting up RAID on your computer can involve two major steps, depending on how your computer has been
www.gateway.comiiiReplacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . 69Replacing the heat sink and processor . . . . . . .
CHAPTER 4: Advanced Hardware Setup44Creating a RAID volumeBecause RAID can be configured so many ways, this procedure covers only the basics.To config
www.gateway.com454 Change the following settings:• Name—Type a volume name (up to 16 characters) or use the default name, then press ENTER.• RAID Leve
CHAPTER 4: Advanced Hardware Setup464 Press ↑ or ↓ to highlight the RAID volume you want to delete, then press DELETE. A warning message appears.5 Typ
www.gateway.com47Overclocking the processorIf your computer comes with an Extreme Edition CPU, the CPU is “unlocked,” which means its clock speed (ope
CHAPTER 4: Advanced Hardware Setup4810 Press F10 to exit BIOS, then press Y to accept the changes. The screen displays the message “Turn off power and
CHAPTER549Upgrading Your Computer• Preventing static electricity discharge• Opening and closing the case• Adding or replacing memory• Replacing the sy
CHAPTER 5: Upgrading Your Computer50Preventing static electricity dischargeThe components inside your computer are extremely sensitive to static elect
www.gateway.com51Opening the caseYour computer case provides easy access to internal components.Removing the side panelTo remove the side panel: 1 Fo
CHAPTER 5: Upgrading Your Computer526 Lift the cover release lever, then swing the side panel away from the computer.8512162.book Page 52 Tuesday, F
www.gateway.com53Removing the front bezelTo remove the front bezel: • Push on the three spring tabs, grasp the right side of the front bezel, then pu
ContentsivEthernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Expansion cards . . . . . . . . . . . . . . . . . .
CHAPTER 5: Upgrading Your Computer54Closing the caseReplacing the front bezelTo replace the front bezel: 1 Insert the tabs on the left side of the be
www.gateway.com552 Insert the bottom edge of the side panel into the inside bottom edge of the computer, then swing the side panel in toward the top o
CHAPTER 5: Upgrading Your Computer563 Find the memory module banks on your system board.4 If you are removing a DIMM from the memory module bank, gent
www.gateway.com577 Replace the side panel by following the instructions in “Replacing the side panel” on page 54.8 Reconnect the cables and the power
CHAPTER 5: Upgrading Your Computer587 Locate the old battery on the system board and note its orientation. You will need to install the new battery th
www.gateway.com59Adding or replacing an optical disc driveTo add or replace an optical disc drive: 1 Remove the side panel by following the instructi
CHAPTER 5: Upgrading Your Computer605 Slide the drive release latch toward the back of the computer to release the drive.6 Slide the drive forward and
www.gateway.com613 Disconnect the memory card reader cables, noting their locations and orientation. (You will reconnect the cables after you install
CHAPTER 5: Upgrading Your Computer62Adding or replacing a hard driveTo add or replace a hard drive: 1 Remove the side panel by following the instruct
www.gateway.com634 Remove the hard drive by sliding it out of the drive bay.5 Note any jumper settings on the old drive and set the jumper on the new
CHAPTER11About This Reference• About this guide• Accessing the online User Guide• Gateway contact information• Microsoft Certificate of Authenticity•
CHAPTER 5: Upgrading Your Computer647 If you are replacing a drive, reconnect the drive cables using your notes from Step 3. If you are installing a n
www.gateway.com65Replacing the front fanTo replace the front fan: 1 Remove the side panel by following the instructions in “Removing the side panel”
CHAPTER 5: Upgrading Your Computer664 Remove the fan mount by pressing in on the flat area (1) near the front, then rotating the fan mount (2) back.5
www.gateway.com67Replacing the rear fanTo replace the rear fan: 1 Remove the side panel by following the instructions in “Removing the side panel” on
CHAPTER 5: Upgrading Your Computer683 Remove the four screws that secure the fan to the inside back of the computer, then remove the fan from inside t
www.gateway.com69Replacing the power supplyTo replace the power supply: 1 Remove the side panel by following the instructions in “Removing the side p
CHAPTER 5: Upgrading Your Computer70Replacing the heat sink and processorTo replace the heat sink and processor: 1 Remove the side panel by following
www.gateway.com714 Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. (The screws cannot be completely r
CHAPTER 5: Upgrading Your Computer729 Replace the fan cover.10 Return your computer to its upright position.11 Replace the side panel by following the
www.gateway.com734 Remove the screw that secures the front I/O panel board to the computer, then remove the I/O panel board by pushing it toward the b
CHAPTER 1: About This Reference2About this guideThis guide includes information and maintenance instructions that are specific to your model of Gatewa
CHAPTER 5: Upgrading Your Computer74Adding or replacing an expansion cardTo add or replace an expansion card: 1 Remove the side panel by following th
www.gateway.com754 To remove the PCIx card support brackets, slide them toward the back of the case (1) until they slip free, then pull the front of t
CHAPTER 5: Upgrading Your Computer768 Install the new card into the expansion slot. You can slightly seesaw the card end-to-end to help insert the car
www.gateway.com773 Disconnect any cables that are attached to any expansion cards, noting their locations and orientation. (You will reconnect the cab
CHAPTER 5: Upgrading Your Computer786 Find the memory module banks on your system board.7 Gently pull the plastic tabs away from the sides of the memo
www.gateway.com7910 Remove the seven system board screws.11 Lift the system board up and out of the case.12 Align the new system board on the standoff
CHAPTER 5: Upgrading Your Computer8016 Install the processor onto the new system board making sure that Pin 1 on the processor (indicated by the silk-
www.gateway.com8123 Return your computer to its upright position.24 Replace the side panel by following the instructions in “Replacing the side panel”
CHAPTER 5: Upgrading Your Computer828512162.book Page 82 Tuesday, February 13, 2007 3:44 PM
CHAPTER683Maintaining YourComputer• Setting up a maintenance schedule• Caring for your computer• Cleaning your computer• Updating Windows• Using BigFi
www.gateway.com3Gateway contact informationThe label on the side of your computer contains information that identifies your computer model and serial
CHAPTER 6: Maintaining Your Computer84Setting up a maintenance scheduleUse the following table to set up a regular maintenance schedule.Maintenance ta
www.gateway.com85Caring for your computerTo extend the life of your computer:• Be careful not to bump or drop your computer, and do not put any object
CHAPTER 6: Maintaining Your Computer86Cleaning your computerKeeping your computer clean and the vents free from dust helps keep your computer performi
www.gateway.com87Cleaning the keyboardYou should occasionally clean the keyboard to remove dust and lint trapped under the keys.To clean the keyboard:
CHAPTER 6: Maintaining Your Computer88Cleaning optical discsOptical discs (CDs, DVDs, and Blu-ray Discs) get dirty from frequent handling.To clean an
www.gateway.com89Using BigFixBigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, sec
CHAPTER 6: Maintaining Your Computer90Managing hard drive spaceWindows provides several utilities you can use to check hard drive space, delete unnece
www.gateway.com912 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears.Delet
CHAPTER 6: Maintaining Your Computer92• My files only cleans only the folders for the currently logged in user.• Files from all users on this computer
www.gateway.com933 Click Check Now, then click Start. Your drive is checked for errors. This process may take several minutes. After Windows has finis
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