Gateway Server E-842R Manuel d'utilisateur

®Gateway E-842R SAS RAIDUSERGUIDE

CHAPTER 1: Introduction4Operator’s panelThe enclosure’s front panel has an integrated operator’s (Ops) panel with four LEDs. The Ops panel provides yo

www.gateway.com5Audible alarmsThe Gateway E-842R enclosure includes an audible alarm which indicates when a fault state is present. The following cond

CHAPTER 1: Introduction6Two LEDs mounted on the rear panel of the power supply module indicate the status of the module:Multiple power supply modulesI

www.gateway.com7The module has an orange Cooling Module Fault LED.LED status is described in the following table:Module Fault (Orange) StatusOff Enclo

CHAPTER 1: Introduction8Controller moduleOne or two controller modules (depending on your configuration) are supplied and mounted in the back of the e

www.gateway.com9• An RJ45 10/100BaseT Ethernet port lets you connect the controller to a network to enable out-of-band management and monitoring using

CHAPTER 1: Introduction10Battery moduleEach controller module assembly includes a removable battery module (for the location, see “Controller module”

www.gateway.com11Disk I/O moduleThe expansion enclosure houses one or two Disk I/O modules. They provide the drive expansion for the RAID enclosure. W

CHAPTER 1: Introduction12Drive carrier moduleThe drive carrier module comprises a hard disk mounted in a carrier. Each drive bay houses a single, low

www.gateway.com13Dummy carrier modulesDummy carrier modules are provided for fitting in all unused drive bays. They are designed as integral drive mod

CHAPTER 1: Introduction14

CHAPTER 215Getting Started• Introduction• Planning your installation• Enclosure installation procedures• Module installation• Enclosure configuration•

CHAPTER 2: Getting Started16IntroductionThis chapter explains how to install your enclosure into an industry-standard, 19-inch rack cabinet and config

www.gateway.com17Enclosure drive bay numbering conventionThe enclosure drive bay numbering convention is shown in the illustration on page 16. A drive

CHAPTER 2: Getting Started18Preparing the site and host serverBefore you begin, make sure that the site where you intend to set up and use your storag

www.gateway.com19Rack installation prerequisitesThe enclosure is designed for installation into an industry standard, 19-inch cabinet, capable of hold

CHAPTER 2: Getting Started202 Assemble the left and right chassis latches using the special chassis latch screws. Make sure that the latch is orientat

www.gateway.com214 Mount the enclosure in the rack as follows:a Lift the enclosure and align it with the rack rails.b Carefully insert the chassis sl

CHAPTER 2: Getting Started22Each E-842R RAID controller module can be connected to up to two independent Host Bus Adaptors. Some typical configuration

www.gateway.com23Ethernet connectionAn RJ-45 10/100BaseT Ethernet port lets you connect the controller to a network to enable out-of -band management

ContentsiiiChapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Overview . . . . . . . . . .

CHAPTER 2: Getting Started24Enclosure cabling - multiple enclosuresYou can connect additional expansion enclosures to an E-842R RAID enclosure. Multip

www.gateway.com25Drive location rulesThe E-842R storage enclosure supports two different types of disk drives, SAS and SATA. In order to allow optimal

CHAPTER 2: Getting Started26If you need to change drive technology, a new column of drives should be populated.All members of the column should have t

www.gateway.com27Power cord connectionTo attach the power cord: 1 Attach the power cords to the power supply modules. The cable strain relief bale fi

CHAPTER 2: Getting Started28Management interfacesThe following management interfaces are used to configure, manage, and monitor the controller module

www.gateway.com29InstallationIf the VDS service is running, it is stopped automatically while the provider is installed.To install the hardware provid

CHAPTER 2: Getting Started30IVdsAsync QueryStatusWaitIVdsController GetPortPropertiesGetPropertiesGetSubSystemResetSetStatusQueryAssociatedLunsInitial

www.gateway.com31Known issues and limitationsThe following issues and limitations are present in the current release of the Gateway Hardware Provider

CHAPTER 2: Getting Started32• There are minimum allowable chunk sizes for RAID 0 and RAID 1 arrays (RAID 5 arrays have no restrictions):Stripe size =

www.gateway.com33

ContentsivDisk I/O module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Starting the drives .

CHAPTER 37Operation• Before you begin• Power on• Starting the drives• Starting StorView• Power down

CHAPTER 3: Operation8Before you beginBefore turning on the enclosure, make sure that all the modules are firmly seated in their correct bays.Power onT

www.gateway.com9Disk I/O module LEDsThe disk I/O module LEDs status conditions are defined in “Disk I/O module LEDs” on page 15.Starting the drivesUnl

CHAPTER 3: Operation10

CHAPTER 411Troubleshooting• Overview• Status indicator LEDs• Audible alarm• Drive carrier module faults• Troubleshooting• Hardware faults• Continuous

CHAPTER 4: Troubleshooting12Overview The Gateway E-842R enclosure includes a processor and associated monitoring and control logic to enable it to dia

www.gateway.com13• Check the controller module setup as follows:• Make sure that the controller module has been correctly installed and all external l

CHAPTER 4: Troubleshooting14Ops panel LEDsThe Ops panel displays the overall status of all the modules. The Ops panel LEDs are described in the follow

www.gateway.com15Controller module LEDsFor details on how to remove and replace a controller module see “Controller module” on page 22.The controller

CHAPTER 4: Troubleshooting16Audible alarm mute When the audible alarm sounds, you can mute it by pressing the alarm mute button, located on the enclos

vwww.gateway.comAC power (350 W power supply module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Power consumption . . .

www.gateway.com17TroubleshootingThe following sections describe problems, with possible solutions, which can occur with your Gateway E-842R Storage Ar

CHAPTER 4: Troubleshooting18Thermal alarmThermal warningsHardware faultsMake sure that you have obtained a replacement module of the same type before

www.gateway.com19Continuous operation during replacementDepending on how your Gateway E-842R enclosure is set up, you can normally replace a failed di

CHAPTER 4: Troubleshooting20To remove a power supply module: 1 Make sure that you identify the faulty power supply module correctly. The Module Fault

www.gateway.com214 Connect the power supply cord to the power source.Cooling moduleRemoving the cooling moduleTo remove the cooling module: 1 Grasp t

CHAPTER 4: Troubleshooting22Installing the cooling moduleTo install the cooling module: 1 Check for damage, especially to the rear connector on the s

www.gateway.com233 Grip the latch handles and remove the module.Installing a RAID controller moduleTo install a RAID controller module: 1 Check for d

CHAPTER 4: Troubleshooting243 Secure the module by manually closing the latches. You should hear a click when the latches engage.The controller module

www.gateway.com25Removing a battery moduleTo remove a battery module: • Operate the release latch and slide the battery module out of the controller

CHAPTER 4: Troubleshooting26Drive carrier moduleRemoving a drive carrier moduleTo remove a drive carrier module: 1 Release the carrier handle by pres

Contentsvi

www.gateway.com27Installing a drive carrier moduleDrive carrier configurationBefore you install the drive carrier modules in your E-842R enclosure, se

CHAPTER 4: Troubleshooting283 Secure the carrier into the slot (the latch on the base of the carrier engages a slot in the enclosure). Continue to pus

APPENDIX A29Specifications• Dimensions• Weight• AC power (350 W power supply module)• Power supply module safety and EMC compliance• Environment• Inte

APPENDIX A: Specifications30DimensionsWe recommend that a rack with a depth of no less than 27.55 inches (700 mm) be used with this product.WeightAC p

www.gateway.com31Power consumptionPower consumption of enclosure with 12x SAS drives running I/O, powered by a single power supply module (Power One p

APPENDIX A: Specifications32InterfacesController module specificationShock, OperationalVertical axis 5 g peak 1/2 sine, 10 ms Shock, Non-Operational 3

www.gateway.com33LED functions* These LEDs blink on and off when there is module activity.Disk I/O module specificationLED functions* These LEDs blink

APPENDIX A: Specifications34Drive carrier module specificationThe drive carrier module is not available separately.ImportantOperating E-842R enclosure

APPENDIX B35Legal Information

APPENDIX B: Legal Information36Regulatory compliance statementsUnited States of AmericaFederal Communications Commission (FCC)Unintentional emitter pe

CHAPTER 11Introduction• Overview• The enclosure• The plug-in modules

www.gateway.com37For unique identification of the product configuration, please submit the 10-digit serial number found on the product to the responsi

APPENDIX B: Legal Information38Environmental informationThe product you have purchased contains extracted natural resources that have been used in the

APPENDIX C39Safety Information

APPENDIX C: Safety Information40Important safety informationYour Gateway system is designed and tested to meet the latest standards for safety of info

69IndexAaccessoriessafety precautions 68alarm mute button 44anti-static wrist or ankle strap 18anti-tamper lock 12, 27, 54Audible Alarm 43, 44, 4

Index70

A MAN E-842R SAS USR GDE R0 05/07

CHAPTER 1: Introduction2OverviewThe Gateway E-842R SAS Enclosure Platform is a 2U (rack space) disk drive enclosure, housing twelve low profile (1-inc

www.gateway.com3• Two plug-in power supply modules, 100-240 V AC, 350 W.• One plug-in cooling fan module.• Two plug-in controller modules, each incorp